![]() ![]() The Fly Delta app for iPhone is available now. Offline mode is another new feature of Fly Delta 4.2 for iPhone, which increases the reliability of the app by making travel itinerary information – including boarding passes – available even when their device isn’t connected to the Internet. The latest Fly Delta app for iPhone also includes 3D Touch quick actions on the home screen app icon so passengers can tap the icon to reveal shortcuts to book a flight, check in or view flight status. We are trying to anticipate when customers may want or need to use a map and provide an easy and intuitive way to do that – whether to find a Sky Club, a gate or a cup of coffee.” We went beyond the industry standard to fully integrate maps into the boarding pass and other parts of our app experience. “Delta’s airport maps are another customer experience differentiator. Rhonda Crawford, Delta’s Vice President – Global Distribution & Digital Strategy: This spring the app also will include maps for Amsterdam (AMS), Paris Charles de Gaulle (CDG), São Paulo Guarulhos (GRU), Mexico City (MEX) and Shanghai Pudong (PVG). The maps are reached by tapping the airport code or gate number on a boarding pass. The app recognises where a passenger is when they input their search term. Passengers can search using generic terms like “flowers” or brand names like “Burberry” and choose from a list of options to retrieve directions. The wayfinding tool guides passengers with turn-by-turn walking directions to their next gate, a restaurant or even baggage claim. ![]() The latest version of Delta’s Fly Delta app features interactive maps for 20 major airports. ![]()
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